wonder if you could try another angle here, try contacting the manufacturer of the pannels and tell them about this & point them to this forum and show all the bad publicity this is getting, maybe they can apply presure on tamaraz or stand behind there product . just an idea.

got the info
 

That is an interesting idea, let me think about that.

The bad publicity angle Didn't work for me with Centerliars Wheel Corp. They told me "Do what ya gotta do"

scumbags

Tod-

They say that because most people aren't committed.

Wanna get their attention? Set up a website, like www.Centerlinewheelproblems.com. Something that you can add to regularly via a blog and something that would get hits so that it comes up via google. Get as many people as possible to visit that site (friends. relatives and multiple clickers) so it becomes an early page on any google search.

Then when it comes up near the front of the search- send a letter to the Centerline CEO and tell him to google Centerline and just a "you are welcome". let him figure it out.

You might get a little attention.

They tell you "do what you gotta do" because they know most arent committed. And committment means invest time and cash.

Make this a conflict that will endure through this life and the afterlife and you will get their attention.

At least thats what I would do :)

And Bix, I might try the same with TAMRAZ. Let them know that your heart is black and you have no soul in dealing with them -

Scorp

thanks scorp
 

Hey Scorp
I like your style and verbage, and I do agree that alot has to do with commitment. I feel that can be carried into all aspects of life.
JMO
jeff m

.
I bashed them (with the truth) to anyone who would listen.Had my opinion of them in my sig line on a couple of different boards...got a few pm's from guys saying they would not buy from them after reading my thread and how they dealt with my order..but in the end,they are a large company and I am just me.Spreading the word is the best I could do. Why would I spend more money? I got my wheels eventually although they are not what they should be.... sometimes you just want the stuff to be over and move on.

http://forums.racingjunk.com/viewtop...er=asc&start=0

R.E.S.P.E.C.T
 

Ultimately the name of the game is to be customer focused. The problem is power and greed. When the vendors forget this and they loss track of who actually "pays the bills" they have made a giant error in their busniess model.
The internet for all the problems has many advantages and exposure is one, the other is competion, so at this point over 800 have read this posting. Think about that
These folks have compounded their issues by not making an attempt to make the deal right. JMO

still nothin'
 

Heart heavy, and still saddened by fact that I have not been contacted by TAMRAZ to tell me why I was teated so poorly, and not trying to make this deal right. It is a sad state of affairs when you pay good money to a company, get told and assured that the quality is excellent and when you point out to them the problem you are not given any options except possibly some discounts on future parts purchases. Please be careful when buying from this company
JMO

Bix when you talk to them again tell them they lost the sell of a quarter, cowl hood, and a compleate trunk pan. Ausleys is bringing it to me in Pigeon Forge this weekend. They would have been purchased from them had this thread not been posted. I have to hussle and scrape to hard to get the cash to take a chance on getting dammaged parts. Ausleys have been around a long time and I have never had problems in the past with them.

I think you did the proper thing, good move
 

wvhippie
My experience with Tamraz sends the message that you probably did the right thing. I hope it all works out. Let me know about the quality and fit of the Ausley metal products. Also as far as communication with Tamraz, the ball is in their court. They can call me any time to discuus the issues.I only ask that they are honest and treat to me with respect. The last time we spoke, they were condesending towards me, they did not address the problem, and when I gave them the opportunity to make this right, I got no solutions, but the manager did say he may give me some sort of discounts on future parts purchases. He did not understand that the current deal was the problem, and it needed to dealt with properly and quickly. Again companies with that mentality need a wake up call.
My opinion is that they will hang themselves, they will make enough people unhappy because of how they treat customers, and it will affect their busniess. JMO
The fact that they have not contacted me, speaks volumes

the word is getting out becare when buying from Tamraz
 

We have reached alot of people. Many have viewed my bad experience with Tamraz. And I have gotten great feedback.My words of advice, ask questions about the products, ask the company about any problems with the products, get company policies on "bad" products return's etc. Also ask if they are commission based sales associates.I got some info that some companies do this and it causes problems with taking back commissions from sales people, so if the sales person has moved on or the commission has been paid, they resist taking care of the customer. Not sure if that happened in this case, please form your own opinion
But be alerted, I did almost all of these things with Tamraz, and they still did not give me the fenders that I paid for.
Good Luck
JMO
Jeff

NONE OF THE REPLACEMENT PARTS THAT WE GET ARE CERTIFIED BY CAPA. GEEEZ I WONDER WHY?? LOL. IM WILLING TO BET NONE OF THE CRAP MADE BY DYNACORN, GOODMARK ETC ....WOULD EVEN COME CLOSE TO PASSING TESTING!! http://www.capacertified.org/

memracing I feel what your saying
 

I know your are right. Bottom line is the bottom line. They find products elsewhere cheaper and find ways to get around the agentcies that over see things. Explain and plead cases that they are getting priced out of the competion.. power and....greed....power....and.... greed.......so they can sell substandard products to consumers,,,, it is a global problem that many companies subscribe too.

I just received an unsolicited email from Tamraz about fathers day sales, so I unsubsribed and it allowed me to write a complaint. So I touched on a few things and asked them to call me so I could explain in more detail.We will see what happens ?
Again JMO
jeff

no word yet
 

I have not heard from Tamraz since I sent them a response to the unsolicited E mail that I got for fathers day. I asked them to call so we could work this out and please drop me from the email list
It has been about a week or so
I wonder if they will call.
Also I wonder if they would respond to :when asked the question about the quality of the fenders they sell.....will they say "ZERO PROBLEMS, NONE WHATSO EVER.....
We will see

coverage
 

Almost 1100 people have viewed this post, that is the power of the internet
Still no calls from Tamraz, trying to iron this mess out, I think that by itself msaya alot, and to be honest I did not expect anything from them. The tone of voice I got from the "manager" Todd made it clear to me that customer satisfaction was not high on the list
Good Luck if you order anything from them
JMO
Jeff

Tamraz update
 

I still have not got a call from Tamraz, I did request to e mail someone about being removed from the E mail list, and to have a REASONABLE DISCUSSION about the bad experience I had with them and still no calls

Bix I did purchase the parts from Ausley's. I have not had the chance to install them but the do look good. They are from overseas. I will let you know how every thing fits when I put them on.

Bix, I sent you a PM yesterday. Check it out.

happy fourth of july
 

Still nothing from Tamraz, they have some negative reviews at other websites, so it is just not me,,,WATCH OUT FOR THESE GUYS....
Not customer focused
JMO

Re: happy fourth of july
 

Ummmm. want to share the negative info link with us? Doesn't make anyone look very good making accusations w/o showing the proof.

[quote="bixblk"]Still nothing from Tamraz, they have some negative reviews at other websites, so it is just not me,,,WATCH OUT FOR THESE GUYS....
Not customer focused

Guess what...YOU got the same parts that you would have gotten from TAMARAZ.

All the repop sheet metal for these old cars is made by the same vendors.

Todd
 

I hope his fenders are in better condition and the deal was proper.One of the fenders I got had clearly been reworked by a body hammer at the bottom. But the bad one was not stamped properly, it was wavey at the body line. The wavey one needed alot more rework than the one that had been ""repaired'' from the inside,(before I got it) all of these details were discussed with the manager of Tamraz.

Tamraz
 

The people at Tamraz still have not contacted me about the poor quality of the fenders that I received. I think they are satisfied because they got their money. The sad thing is they lost a customer (me) and in the long run that will be worse for them.
Good Luck if you order from them....
JMO
Jeff

we have reached 1325 people (views)
 

we have reached 1325 people, should be the last time you will hear from me on this subject , unless someone asked me a question or I get a response from TAMRAZ
Good Luck out there
Jeff M.

I have purchased aftermarket panels from several places over the years- you CAN NOT expect perfect fit, as the car you need the panels for will not be perfectly straight if it's been driven ever.

A 1970 anything will have all kinds of particular quirks unique to it that can not ensure a perfect fit from any aftermarket part, be it fender, floor, sail panel, etc. Bodies flex over time, so the new panel will not have built in adjustments to the flex your particular car has received.

As mentioned, almost all sheet metal suppliers sell pieces made from the same manufacturers. Buying from one place vs. another should be about service, price, and comfort level. You're likely going to get the same part no matter where you order it from.

Tod I have no doubt that you are right about where they come from. I can say that the parts I recieved were packaged well and had no damage and the service was #1. I think that is the biggest complaint Bix has no customer service. Ausleys has been great every time I have t with them.

Tamraz
 

I asked about quality and fit . The salesman said we have had Zero problems, never ,ever, great quality. I explained what a big statement that was. He said zero problems or complaints. So the fenders I got one was stamped /manufactured wrong and the other was clearly repaired on the inside bottom with a body hammer. When I tried to resolve the issue I was treated like dirt. And zero resolution.
So....... misrepresented the product (fraud) and did not deal with the issue properly. That is the sign of a bad ran company. I do believe the two fenders that I got were returned to Tamraz before I got them because of poor quality,than they sold them to me....
The truth is I spend alot on money on cars and Tamraz treated me like a POS. They will get no more of my money, and to any one that uses them, ask about the quality of there sheet metal, if they say 'zero problems " hang up the phone and send me a message in this forum
Good Luck Guys

tamraz
 

I responded to another tread on oldsmobile classics ,and they asked about any bad experiences with Tamraz, I told them about mine.

Tamraz
 

No word from Tamraz, the Classic Olds website also had some comments about my experience, interesting stuff

just checking if anyone has used Tamraz
 

Has anyone used Tamraz for any parts recently.Just curious about the customer service, and correctness of the order. Had a local guy tell me yesterday he has had some issues also. Not enought to not use them anymore, just slow to get the correct parts after they gave him the wrong ones.
Thanks Jeff

Re: just checking if anyone has used Tamraz
 

I just bought a shifter ball for my chevelle from them. It isn't the best but it will do.

I bought a set of steel inner fender wells about 9 months ago for a 72 Chevelle. They fit well but there isn't too much to mess up on them. I would be hesitant to buy sheet metal that shows after reading of your experience.

tamraz
 

I agree
Jeff

TAMRAZ HAS ALOT OF RJ ADS NOW....so BEWARE
 

I have noticed alot of Tamraz ads on Rj anow . Please be carefull
They have not made my deal right , or have made any attempt. Buyer Beware, The customer does not count at this place JMO

committed to informing the RJ folks about my bad experience
 

They still have contacted me, 1728 people have viewed my "bad experience" Please be carefull with these folks,

typo on my last post
 

They still have not contacted me yet.......
I must be carefull because the manager "todd" told me to stste only the facts or I would be hearing from their attorney

Don't you love that??? last ditch attempt: give you sub-standard service, then tell you to be careful if you complain about it... because "they'll sue" So they can't back what they told you in product, but they have plenty of time & money to sue you.... amazing.

Re: typo on my last post
 

Bix:

They cannot sue you for any statement prefaced by the statement "In My Opinion" Thats Business Law 101.

So you can say, "in your Opinion Tamraz is Blah Blah Blah- and they cant do a damn thing.

This post had a definite impact on me NOT buying any TAMTAZ stuff off of ebay for my '72 Nova.

Oh and BTW, tell Todd to take his sheet metal and shove it in his ear.

Re: typo on my last post
 

OH COME ON SCORP....YOU KNOW THAT AFTERMARKET SHEETMETAL FITS SOOOO GOOD!! :lol: ......NOT!! :(

I wonder if Todd the manager uses TAMRAZ supplied repop sheetmetal on his car?

Bet it would fit better if it came from Dynacorn or Goodmark :)