Shipping to Canada
I'm trying to find out about shipping to Canada i have shipped a lot of Parts there.
But this time i shipped two boxes through the post office and one of his parts wasn't sent with the order.
so we sent the other box through ups and when he got it they charged him i think 78.75 now there was no price on the box or invoice but ups put a cost of 384.3 as the value .
I paid the shipping here when it left.
How did they get a value for this item
On the invoice he faxed me it Say's import charges 19.22 brok fee 56.70 brok gst 2.83 total value for duty 384.30 total cod 78.75
Is this normal i don't know and my customer is asking me whats going on here .
I don't have a clue i don't live there and have never been there and none of my other customers there have ever said anything to me about this kind of thing before.
And I'm guessing that it hasn't happened to him before since he is asking me about it.
I think he feels like I'm charging this and it has nothing to do with me i'm just trying to get him some answers for this.
Ant info would be greatly appreciated Thanks Ron