Harbone

car sales are down and the service dept has taken a bit of a hit but the parts end of things has stayed steady. I see more people fixing the cars they would have normally traded in by now. I try and deal with the bodyshops and cut them a better price if the insurance comapny wants them to use aftermarket parts, I would rather make a $1 than nothing at all!! taking care of customer and going above and beyond is the key now. I have some big time wholesale dealers trying to give better discounts in my territory but my bodyshop guys dont always look at price, they believe in quaility, personal service also.