I had a new TCI transmission break on the 4th run. It was like the car went into neutral at the end of the run. No drive at all, stopped on the return road and had to tow it to the pit. Engine ran fine, no transmission power. It turned out to be front pump, but TCI wanted me to ship it to them. Then they would see what had happened. I told them that there were reputable transmission people in my area (J.W. Transmissions 1 mile from house) that could tell them what went bad. They were insinuating that I had blown the engine and it took out the tranny. When I got it repaired I told them it was their part that had failed and I would not recommend them again because of their lack of service and customer support. I will never buy from them again. No matter how good a price they have, I will look elsewhere. So, I applaud you taking the high road even though you didn't need to go that route.